At Lolly Bloom, your privacy matters as much as your shopping experience.
We’re all about keeping things safe, simple, and worry-free — so you can shop, bloom, and smile with confidence. This Privacy Policy explains how we collect, use, and protect your information.
1. Information We Collect
We collect only what’s needed to make your shopping experience smooth and delightful:
Personal Information — Your name, email address, phone number, and shipping address.
Payment Information — Payment details such as credit card or FPX transaction data (securely processed by our payment partners; we never store your full payment details).
Order Information — Details of your purchases and transaction history.
Website Usage Data — Information like your browser type, device, and pages visited, collected through cookies and analytics tools to help us improve your experience.
2. How We Use Your Information
Your data helps us serve you better. We use it for:
- Processing and fulfilling your orders.
- Keeping you updated about your purchase, delivery, and order status.
- Improving our website, products, and customer experience.
- Sending you special offers or newsletters — only if you’ve chosen to receive them.
- Complying with legal obligations and preventing fraud.
3. Data Protection & Security
Your trust means everything to us.
We keep your information safe through:
- Secure, encrypted payment gateways.
- Restricted access to authorized personnel only.
- Regular reviews of our security practices to prevent unauthorized access, loss, or misuse.
4. Sharing of Information
We never sell or rent your personal data. Ever.
We may share your information only with:
- Trusted partners such as courier companies and payment processors, to ensure your order reaches you safely.
- Legal authorities, when required by law or to protect our rights and prevent fraud.
5. Cookies
Our website uses cookies to make your browsing smoother and more personal.
You can disable cookies in your browser settings, but doing so may limit certain site features (and make your experience a little less lovely).
6. Your Rights
You’re always in control of your information. You have the right to:
- Request access to your personal data.
- Ask us to correct inaccurate or outdated details.
- Withdraw your consent for marketing communications anytime.
To exercise these rights, simply email us at admin@lollybloom.com.my — we’ll be happy to help.
7. Updates to This Policy
We may refresh this Privacy Policy from time to time. Any updates will be posted here with the latest revision date.
Last updated: October 2025
8. Contact Us
Have questions or just want to talk to us about privacy?
Drop us an email at 📧 admin@lollybloom.com.my — we’re here to help!